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BATNA, not Emotion
In an earlier entry, Understanding BATNA, I defined BATNA and why it is a concept that must be understood to become a successful negotiator. BATNA, or best alternative to a negotiated agreement, the...
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My Leadership Philosophy
The difference between management and leadership were of great debate throughout my graduate school journey, beginning with a group project in my first semester that argued professional football teams...
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The Power of Time
Even though time is constantly changing, time remains one of the most constant measurements that you have in your arsenal when attempting to solve a problem or analyze a situation. Time is standard...
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Employees Leave Managers
I found this article interesting and actually very appropriate, the thesis that employees leave managers, not companies. Please visit...
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The Wisdom of the Crowd
The wisdom of the crowds. I have always found this idea fascinating. By suggesting that crowds have wisdom, there is some implication that a large group of people would act wisely. Contrary to this,...
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The Gift of Time
I have written a few entries on BATNA, which imparts the idea that if you can’t come to a negotiated agreement you should understand what your alternatives are. Usually alternatives are measured by a...
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Security Through Empowerment
There is an adage that possession is nine-tenths of the law, and a second commonly known saying that a man’s (or to be modern, a person’s) home is their castle. These simple and timeless proverbs have...
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A Business Card is a Concise Resume
Business cards have evolved in recent years. I recall that my first corporate issued business card was a corporate advertising vehicle of sorts – yes it had my name and my job title on it, but the...
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An Early Lesson in ITSM
Back in the early days of my career, I was tasked with developing a multi-screen relational database system that managed the product offerings for a manufacturer of personal care items. There were...
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Hourly Billing; A Must Read
Charging by the hour is an incredibly controversial issue, even though most are used to either paying for services on an hourly basis or being paid an hourly rate for the services that they provide....
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Unprofessional?
The school-era tactic of name calling returned. In a not so recent disagreement with a group of managers some months ago, I defended my position by asking that I be given specific data to support their...
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Lowest Price; Not the Only Successful Business Model
If you were to categorize successful businesses, they could generally be described as one of three types based upon what they use as their competitive advantage; price, product or service. Advertisers...
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Employees are not Soldiers
I’ve just about finished Colin Powell’s book It Worked for Me In Life and Leadership. It was probably the first book I’ve read by a retired General, and is certainly my deepest dive into trying to...
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Disclaimers & Motivation
We hear it over and over again, the financial disclaimer that past performance is not indicative of future results. And yet that is the underlying premise of many financial instruments, that the...
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Demand Proof (Specifics)
I have a coffee mug on my desk that I received as a gift a few years back, I think it was purchased at one of the spy or espionage related museums or exhibits. It is somewhat interesting that it...
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A Project Manager’s Dream
Co-Published at http://www.18smiles.org Dreams. It is what heroes, visionaries and political figures are made of. It is what distinguishes someone that is truly “great”, a title that is rarely...
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Society Needs Great Managers
Co-published at http://www.18smiles.org. Management has become passé, or at the very least, the concept that educating and mentoring an individual toward becoming a successful manager might be...
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About Policy
Co-published at http://www.18smiles.org. Policy. It’s our policy. Policy dictates. The company policy is. I wish I could do something but policy prevents me. I am sure you’ve heard some iteration or...
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The Intent of Policy
In an earlier entry, I discussed a thesis that metrics must encourage desirable behaviors. While attending undergraduate engineering school, I worked in a call center that handled credit card...
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Five Steps to Effective Communications
Effective communications, an art as much as a science, is vital to the success of all endeavors. In an era where people are constantly barraged by informational messages through media, voice, text,...
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